Terms of Service

Each project starts with a conversation and a written scope or proposal. The proposal defines the deliverables, timeline, payment schedule, revision expectations, third-party services, and any assumptions needed to price the work.

Work outside the agreed scope may require a separate quote, change request, or follow-up phase.

Standard project terms are 50% to start and 50% before launch or handoff, unless a written proposal says otherwise. Accepted payment channels include GCash, Maya, BPI, BDO, and Wise for international clients.

Late payments may delay delivery, launch, support, or transfer of project assets until the account is current.

Clients are responsible for providing accurate business information, approved content, timely feedback, access to required accounts, and permission to use any supplied logos, images, copy, data, or brand assets.

KDV is not responsible for delays caused by missing approvals, unavailable account access, incomplete content, or third-party service outages outside KDV control.

After full payment, the client owns the final custom deliverables created for the project, except for third-party tools, open-source packages, licensed assets, platform code, and pre-existing KDV materials.

Project repositories, hosting, domains, analytics, payment processors, and other infrastructure should live in the client's own accounts unless a written agreement says otherwise.

Projects include the support period stated in the proposal. Support covers fixes for agreed deliverables, not new features, unrelated platform changes, third-party outages, content rewrites, or business losses.

To the fullest extent allowed by Philippine law, KDV is not liable for indirect, incidental, consequential, or lost-profit damages arising from use of the site, project, or related services.

These terms are governed by the laws of the Republic of the Philippines. Any dispute should first be handled in good faith through direct communication before either party takes formal action.